Returns

If for any reason the customer is not satisfied with the purchase, the items can be returned for color or size change, replacement or refund within 15 days from the date of receipt by sending the request via email to info@fattorialarocca.it

La Rocca will send its courier to the customer to collect the goods and will bear the costs. In the event that the customer receives goods that are defective or different from those ordered, photographic proof may be requested before authorizing the return.

Refund conditions
Returned products must not have been worn, washed or altered and must not show signs of use. Each product must be returned in its original packaging. For all aspects not expressed, the European legislation for distance trading will prevail.